34 Leaders from 10 countries joined together for four days and developed these “Basic Coaching Habits” for anyone asked to be a “coach”. When coaching someone, we must:
#3) Don’t Jump to Conclusions. Don’t provide quick, easy solutions to complicated situations. Ask questions. Clarify what is being said. Try to understand what is behind the obvious. Don’t start solving the issue before they’re done sharing it.
Jumping to conclusion is something we are all very good at. We see something and we make an assumption. We may be right or we may be wrong.
The same is true with hearing something. When we decide that we have heard enough, we assume that we know what the other person is talking about, so we tend to stop listening and start thinking of our response. Again, we may be right or we may be wrong.
If they are asking for our response or help, we need to be sure we know what they are talking about. We need to know what the issue is before we offer our response.
1. Let’s not be too quick with our response. Sometimes the issue looks so simple, so we give a quick, simple answer and miss the point all together. Sometimes we have planned wrong and don’t have time to spend with this person, so we rush the conversation. Sometimes we don’t think their problem is a big deal, so we hurry through the discussion. We need to take the time to listen, and then think of the best response.
2. We need to ask questions to clarify anything that causes us to guess, or anything we don’t understand. We can’t assume anything. Don’t fill in the blanks… ask questions. We need to make sure we understand what they are saying. Maybe we will need to repeat back to them what we thought they said before we form our answer. Something like, “let me get this straight, you…..” Make their time of talking an information gathering time for us.
3. Sometimes the very act of hearing themselves discuss the issue will bring an answer to their minds. That’s why it is good to let them talk. When that happens, work with them so they accept the solution and move forward with it. Encourage them in their ability to solve their own problems and perhaps, the problems of others.
Taking time with people gives value to them. God values them, why shouldn’t we?
To track the 10 Habits, CLICK HERE