If you want to be a good leader, you have to be able to communicate. It’s not just a skill to learn, but it’s a discipline to apply. We know that there are 4 basic ways to communicate: #1) SPEAKING #2) LISTENING #3) WRITING #4) READING Another form of communication that might …
This is a word used to describe someone who has something to say, or thinks he does. At least, he or she has something they want other people to hear. When they speak, they are a ‘communicator’. The Dictionary says that the word is a noun, an action word, and describes someone who in skilled …
“Managing Through Crisis” is different from “Leading Through Crisis”. Leading means you step up, take control, and navigate through the crisis. You do this because you’re the leader. You do this because you are responsible to get through the crisis you are facing and you do this because you are equipped to do it, you’re …
Here’s a simple definition of MICROMANAGER from the National Federation of Independent Business: “The micromanager is the manager who must personally make every decision, take a lead role in the performance of every significant task and, in extreme cases, dictate every small step the workers take. To many employees, the micromanager is, in modern parlance, …
Some people say leaders are born. Usually those who believe that also say that they are born with unusual, natural talents of leadership. Others say leadership is taught or made, and list the things that a leader has to learn in school or special training courses. Whether leaders are born or made, they have to …
I remember standing at the counter of shipping place recently. I had been waiting in line, and right when the sales person addressed me, the phone rang. She then dealt with a customer on the phone, which took about 7 minutes (I was timing it of course), then when she hung up, she told me …
Maintaining a consistent organizational culture is difficult to do when you are experiencing growth. Companies that franchise spend a lot of money to ensure that their culture and product quality are transferred to every new location, and they have a pretty strict set of guidelines that the new store must agree too and maintain in …
Every organization operates differently. Organizational culture is different, patterns of work and communication are different, and the people that carry out these tasks are different. I have never seen 2 organizations that are alike! In Patrick Lencioni’s book, “The Four Obsessions of an Extraordinary Executive”, (Josey-Bass ©2000), he identifies 4 “disciplines” that help to identify …
Recently, I was doing some research on how global organizations operate effectively, and I came across an article by Kevan Hall of Global Integration. He has identified 5 barriers to successful global leadership, and I found myself intrigued by the 5 areas he chose. If you work internationally, you will understand this. If you work …
The Seven Goals of Success Seventh Goal: Practice Perseverance Some issues are not resolved quickly. Some have to be addressed time and time again. Some come back in different forms. The same is true with people. They do not always do things the way we prefer, or the way we would do it, or …