
If you want to be a good leader, you have to be able to communicate. It’s not just a skill to learn, but it’s a discipline to apply. We know that there are 4 basic ways to…
This is a word used to describe someone who has something to say, or thinks he does. At least, he or she has something they want other people to hear. When they speak, they are a ‘communicator’. The Dictionary says…
“Managing Through Crisis” is different from “Leading Through Crisis”. Leading means you step up, take control, and navigate through the crisis. You do this because you’re the leader. You do this because you are responsible to get through the crisis…
Here’s a simple definition of MICROMANAGER from the National Federation of Independent Business: “The micromanager is the manager who must personally make every decision, take a lead role in the performance of every significant task and, in extreme cases, dictate…
Some people say leaders are born. Usually those who believe that also say that they are born with unusual, natural talents of leadership. Others say leadership is taught or made, and list the things that a leader has to learn…
I remember standing at the counter of shipping place recently. I had been waiting in line, and right when the sales person addressed me, the phone rang. She then dealt with a customer on the phone, which took about 7…
Maintaining a consistent organizational culture is difficult to do when you are experiencing growth. Companies that franchise spend a lot of money to ensure that their culture and product quality are transferred to every new location, and they have a…
Every organization operates differently. Organizational culture is different, patterns of work and communication are different, and the people that carry out these tasks are different. I have never seen 2 organizations that are alike! In Patrick Lencioni’s book, “The Four…
The Seven Goals of Success Seventh Goal: Practice Perseverance Some issues are not resolved quickly. Some have to be addressed time and time again. Some come back in different forms. The same is true with people. They do not…